
OUR PROCEDURE
We begin by recommending to every potential customer that you check our credentials before considering us as your auto transport partner.
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We require only your written permission to begin scheduling a reliable carrier on your behalf.
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Capitol does NOT require any credit card in advance. We will never ask you to sign a one-sided contract in our favor.
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We will provide you options with carriers that we are happy to work with. The carrier will have full and current insurance, an active license and be industry rated 90% or higher. All of the carriers information and insurance will be e-mailed to you BEFORE the vehicle is picked up.
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When we agree on a carrier, Capitol will ask for a credit/debit card to put on your file. This will be charged once the vehicle has been picked up by the truck.
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The deposit is collected from the card ONLY when we have confirmation the vehicle has been loaded onto the carrier.
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The carrier is paid in cash or with a cashiers check on delivery.
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PRICING
It's a bidding system. Every vehicle that needs to get transported is listed on Centraldispatch.com . This is the site that all the carriers use to find loads to fill their trailers.
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We determine our quotes by looking at the prices available to carriers on your route and assessing where we need to put you on the price list to make sure a reputable carrier will book the move.
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If we do not offer a competitive rate, there is simply no need for a carrier to take a cheap car shipping job when they have other options paying better.
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There is no such thing as a carrier having a spare space that they are willing to move something cheaper in. They fill their spaces with the vehicles that pay the best money.
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We all use the same pool of carriers. No company has carriers that work for them cheaper than they work for anyone else.
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All the carriers we work with are 90% or higher rated, fully licensed and insured. They don't have any unresolved damage claims.

